Eye Sutra Terms and Conditions

Welcome to Eye Sutra!
These Terms and Conditions govern your access to and use of the Eye Sutra. By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Website.

1. Use of the Website
You may use the Website for lawful purposes only. You agree not to use the Website:

• In any way that violates any applicable law or regulation.
• To exploit, harm, or threaten others.
• To transmit or distribute any harmful content, such as viruses or malware.
• To interfere with or disrupt the Website or any servers or networks connected to the Website.
• To impersonate any person or entity.
  
  

2. User Content
The Website may allow you to submit content, such as reviews or comments. You retain all ownership rights in your User Content. However, by submitting User Content, you grant Eye Sutra a non-exclusive, royalty-free, worldwide license to use, modify, publish, and translate your User Content for any purpose, including on the Website and in marketing materials.
You are solely responsible for your User Content and represent and warrant that you have all rights necessary to grant the licenses in this Section 2.

3. Disclaimers
The Website and the information contained therein are provided “as is” without warranties of any kind, express or implied. Eye Sutra disclaims all warranties, including but not limited to, warranties of merchantability and non-infringement.

Eye Sutra does not warrant that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available is free of viruses or other harmful components.

4. Limitation of Liability
Eye Sutra shall not be liable for any damages arising out of or related to your use of the Website, including but not limited to direct, indirect, incidental, consequential, or special damages.

5. User Information
Eye Sutra collects certain information about you when you use the Website. Please refer to our Privacy Policy for more information about how we collect, use, and disclose your information.

6. Termination
Eye Sutra may terminate your access to the Website for any reason, at any time, without notice.

7. Governing Law
These Terms shall be governed by and construed by the applicable laws of India, without regard to its conflict of law provisions.

8. Modifications
Eye Sutra reserves the right to modify these Terms at any time. We will notify you of any changes by posting the revised Terms on the Website. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.

9. Intellectual Property
Clearly state that the content on the Eye Sutra website (text, images, logos) is protected by intellectual property rights. Users cannot copy or distribute this content without permission.
We stand behind the quality of Eye Sutra’s eye care products. But your satisfaction is our priority. If any problem arises, our flexible return policy makes it easy to get you what you need.

Unopened & Unused? No Worries!
Do you want to Change your mind? No worries! For unused and unopened Eye Sutra items, we provide complete refunds within 48 hours of order delivery. Simply contact our friendly customer service team at info@eyesutra.com with your order number for a smooth return process.

Opened or Used Products?
We are unable to accept returns for opened or used Eye Sutra items due to hygienic concerns.

Manufacturing Defects? We’ll Replace It!
We take quality seriously. If you receive a damaged or defective product, contact us within 48 hours of receiving it. We’ll gladly replace your product free of charge. Quality is something we value highly. Please get in touch with us as soon as possible within 48 hours if the product is damaged or defective. We would gladly provide a free replacement for your order.

Fast Refunds:
Your satisfaction is our top priority. You’ll get your refund using the original payment method within 48 hours of your return being accepted.

Full Details & FAQs:
Please visit our website for a detailed explanation of our return policy and answers to often-asked questions: [Link to the page on Eye Sutra’s return policy]
Note: In some cases, for return verification, we may request photos or videos of the product.